SIEMENS
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Siemens NC 82 · 2017
Services and training
Services
On-site service
8
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Overview
Equipment package SINUMERIK 828D BASIC, SINAMICS S120 Combi
and SIMOTICS M-1PH8 as well as SIMOTICS S-1FK7 motors
On-site service
For the SINUMERIK 828D BASIC and SINUMERIK 828D and the
associated components
1)
, you will receive a free on-site service
contract for a period of 24 months from Siemens DF & PD.
The control is automatically registered on dispatch from the
factory and the 24-month contract period begins. When arrival
at the final destination or second commissioning is registered
online (identSNAPSHOT) within 24 months following dispatch,
the on-site service contract period is extended to 36 months.
On-site service includes:
•
Provision of servicing personnel
•
On-site diagnostics
•
Fault correction on site
•
Proof of fault correction
The fault correction is carried out by repairing and/or replacing
faulty components.
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Benefits
7
You benefit because the contract period for on-site service is
extended to 36 months when final acceptance by your
customer (second commissioning) is registered.
7
You can contractually extend the period for on-site service by
an additional 6, 12, 24 or 36 months.
7
This contract extension is effective from expiry of the 36-month
on-site service and must be purchased before it expires.
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Selection and ordering data
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More information
Further information about the conditions and the scope of the
on-site service contract can be found at:
/automation/oss
For further information about online registration with
identSNAPSHOT, visit:
/identsnapshot
Description
Article No.
Extension of on-site service
6FC8520-0RX00
-
7
AA2
For SINUMERIK 828D BASIC and
SINUMERIK 828D and the associated
components from Siemens DF & PD
on machine tools
• Contract extension by 6 months
0
• Contract extension by 12 months
1
• Contract extension by 24 months
2
• Contract extension by 36 months
3
1)
Not applicable to complete motor spindles.
© Siemens AG 2016