SIEMENS
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Siemens D 35 · 2017
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Services and documentation
mySupport documentation
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Overview
mySupport documentation – Compiling personal
documents
mySupport documentation is a web-based system for generat-
ing personalized documentation based on standard documents
and is part of the Siemens Industry Online Support portal.
In mySupport, a personal document library can be created in the
"Documentation" category. This library can be accessed online
in mySupport or also be generated in various formats for offline
use.
Previously, this functionality was available in the My Documenta-
tion Manager for configurable manuals. Due to the integration in
mySupport, all entries of the Industry Online Support can now be
imported into the personal document library, including FAQs or
product notifications.
If you have already worked with the My Documentation Manager,
all of the previously created libraries will continue to be available
without restrictions in mySupport.
In addition, the personal library in mySupport can be shared with
other mySupport users. In this way, a collection of relevant doc-
uments can be created very effectively and used together with
other mySupport users all over the world.
You must register/log in for configuring and
generating/managing.
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Benefits
• Display
View, print or download standard documents or personalized
documents
• Configure
Transfer standard documents or parts of them to personalized
documents
• Generate/Manage
Generate and manage personalized documents in the formats
PDF, RTF or XML in all available languages
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Function
Opening mySupport documentation in the Industry Online
Support portal
•
About the product support, entry type "Manual":
By clicking on the required version of the manual and then
"Show and configure", the manual opens in a modular view,
where you can navigate from topic to topic. Here the direct link
to a topic can be used and made available to other users. The
selected document can be added to the personal library via
"mySupport Cockpit" > "Add to mySupport documentation".
•
Via the direct link
documentation/advanced
After logon/registration, the online help is displayed as the
current document.
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More information
You can find more information on the Internet at
•
documentation
•
index.htm?#persoenliche_bibliothek_aufbauen.htm
© Siemens AG 2017